PIA Capital Privacy Policy

April, 2025

 Privacy Policy

Effective Date: 04/01/2025

At PiaCapital.ai (“PIA Capital,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the steps we take to keep it safe. By accessing our website, using our services, or providing your information, you agree to the practices described in this policy.

Information We Collect

We may collect both personal and non-personal information in the following categories:

Personal Information:

  • Contact Information: Name, address, email address, and phone number.

  • Financial Information: Social Security number, credit history, income, bank account details, and other financial data needed for loan processing.

  • Employment Information: Job title, employer details, and employment history.

Non-Personal Information:

  • Website Usage Data: IP address, browser type, device identifiers, pages visited, and other analytics data collected through cookies and similar technologies.

How We Use Your Information

Your information may be used for the following purposes:

  • Loan Processing: To evaluate and process your loan applications and manage your accounts.

  • Customer Support & Communication: To respond to inquiries, send service-related communications, and provide updates.

  • Marketing & Promotions: To inform you of new products, offers, or services that may be relevant to you.

  • Website Optimization: To analyze site usage and improve our online services and user experience.

  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

SMS Communication & 10DLC Compliance

By providing your mobile phone number, you consent to receive SMS text messages from PiaCapital.ai regarding your application, loan status, important account updates, and promotional offers. Message frequency may vary.

  • Message and data rates may apply.

  • You may reply HELP for assistance or STOP at any time to opt out of further text communications.

  • Opting out will not affect transactional or legally required messages related to your loan.

We comply with all applicable laws and regulations, including the requirements of A2P 10DLC messaging standards, and only send messages to users who have expressly opted in.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

 

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You are agreeing to receive sms notifying you on the status of applications or to follow up on your account as well as potential marketing messages from Pia Capital. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply Help for help. 

Information Sharing & Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who support our operations, including payment processors, IT systems, analytics platforms, and credit bureaus.

  • Legal & Regulatory Authorities: When required to do so by law, regulation, subpoena, or other legal process.

  • Corporate Transactions: In the event of a merger, acquisition, sale, or other transfer involving PiaCapital.ai assets.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze usage, and personalize content. You may manage your cookie preferences through your browser settings.

Your Choices

  • Access & Correction: You may request access to your personal information or correct inaccuracies by contacting us.

  • Marketing Preferences: You may opt-out of promotional emails by using the unsubscribe link included in those emails. You can also opt-out of text marketing by replying STOP to any message.

  • Cookie Settings: Manage your preferences using your browser or device tools.

Data Security

We use administrative, technical, and physical safeguards to protect your data. While we strive to protect your personal information, no system is completely secure, and we cannot guarantee absolute protection.

Children’s Privacy

Our services are intended for users 18 years and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without parental consent, we will delete it promptly.

Policy Updates

This Privacy Policy may be updated from time to time. Any material changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the new terms.

Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Email: info@piacapital.ai
Phone: +1 (561) 260-5086